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RECENT NEWS 

Notice from Clearlake Oaks Water District addressing employee safety due to aggressive dogs during field operations.
Our employees’ safety is a top priority. This letter addresses concerns regarding loose dogs and how the community can help ensure a safe environment for staff while they perform their duties.
The letter addresses improper disposal of non-flushable items in the sewer system, urging compliance with disposal regulations.
Please review this important notice regarding prohibited discharges into our sewer system. Protecting our infrastructure helps ensure safe, reliable service for our community.

 

 

A recognition award to Clearlake Oaks County Water District for outstanding performance in the Workers' Compensation program.
Clearlake Oaks County Water District is proud to receive the President’s Award for Outstanding Performance in Workers’ Compensation, recognizing our strong commitment to workplace safety and maintaining low claim costs. 👏

 

District Receives Preliminary Approval for New Water Improvement Project 💧

The State Water Resources Control Board (SWRCB) has preliminarily approved Clearlake Oaks County Water District for its next major water improvement project. Funding will be provided through the Expedited Drinking Water Grant Program (EDWG), with execution of the funding agreement anticipated by May 2026.

The total grant award of $36,060,258 will be used to make critical improvements to the District’s water distribution system, storage facilities, booster pump stations, and water treatment processes.

 

📣 Board Meeting Time Update

Beginning January 15, 2026, Clearlake Oaks County Water District Board Meetings will now start at 10:00 a.m.

This new meeting time will apply to all future board meetings unless otherwise noticed. We appreciate your continued involvement and look forward to seeing you at our meetings!

 

**RESOLVED** Important Update: 24/7 Phone Payment Line Temporarily Disconnected

The new 24/7 Pay By Phone number(s) are English (707) 309-7208 and Spanish (707) 419-3381

We want to inform our customers that the 24/7 phone payment line is currently disconnected. We understand this service is widely used and apologize for the inconvenience. Please rest assured that we are actively working to restore it as soon as possible. Once the new number is available, it will be posted on our website and included on your monthly billing statements. Thank you for your patience and understanding.

 

Water Outage Notice – Main Break

Customers in Orchard Shores, on Sulphur Bank Drive, Elem Indian Colony, and at 13537 E. Highway 20, Clearlake Oaks are currently experiencing a water outage due to a main break.

Our crews are actively working to restore service as quickly as possible. We appreciate your patience and understanding as we make the necessary repairs.

Thank you,
Clearlake Oaks County Water District

 

Notice: Office Closure for Staff Training – May 28 & 29

Please note that our office will be closed on Tuesday, May 28th, and Wednesday, May 29th for staff training on our new billing system.

Phones will also be unavailable during this time. We appreciate your understanding as we work to improve our services.

Regular business hours will resume on Thursday, May 30th.

Thank you!
Clearlake Oaks County Water District

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